
We have seen downloads incur some difficulty completing successfully, based on the amount of information being transmitted to the payment device. VoIP services could experience issues performing downloads.But, you should be aware of these limitations beforehand: In place of a standard dial analog phone line, you might opt to use VoIP communication for processing transactions. Telecommunications companies are increasingly offering only Voice over Internet Protocol (VoIP) telephone service, which converts traditional analog audio signals into digital data for transmission over the Internet. Make sure the call waiting feature is disabled, as that can interrupt the communication.Sometimes adding pauses prior to the phone number can correct communication issues.
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Lastly, to verify whether the port is working properly, connect the terminal’s Cat 5 cable to the port on your router.


Verify that the cables are securely connected to the correct port on the terminal and the router.
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If you are having difficulty downloading software or submitting transactions, check the following: Connecting Your High-Speed Credit Card Terminal Review the tips below, and if you still need help, we’ll get you trained. Setup for your credit card terminal can be quick and easy, but sometimes you may need an extra hand.
